Case Studies

A collection of product design stories showing my process from research, strategy, UX design and measurable product impact.

2026
FAMILY & AI PLATFORM

Family Tree & Trusted Family Ecosystem

Designed a next-generation family platform connecting generations through digital family trees, relationships, memories, events, matrimony, AI legacy, and trusted family services.

Role UX Lead
Platform Mobile App
Industry Family Network
Client Concept Product
2025
SPORTS MANAGEMENT

Skating Performance & Progress Tracking Platform

Designed a multi-role platform helping athletes, coaches, and administrators manage sessions, attendance, performance tracking, achievements, and coaching feedback.

Role Lead UX Designer
Platform Mobile / Web
Industry Sports
Client Skating - Canada
2025
FINTECH

Digital Investment & Onboarding Platform

Created a secure investment experience covering investor onboarding, verification, portfolio management, and financial insights.

Role Product Designer
Platform B2B2C SaaS
Industry Finance
Client Investment Provider
2024
AI EXPERIENCE

AI Driven Analytics & Decision Support Platform

Designed intelligent dashboards transforming complex operational data into meaningful insights and faster business decisions.

Role Lead UX Designer
Platform Dashboard
Industry Analytics
Client Enterprise SaaS
2024
UTILITIES

Utility Customer Service Request Platform

Simplified move-in, move-out, account management, and customer service workflows through guided digital journeys.

Role UX Lead
Platform Enterprise Tool
Industry Utilities
Client Ottawa Provider
2023
MORTGAGE TECHNOLOGY

Loan Validation & Income Analysis Platform

Converted complex income calculations and document validations into structured automated workflows improving accuracy.

Role Onsite UX Designer
Platform Enterprise Web
Industry Finance
Client Texas FinTech
2023
HEALTHCARE

Healthcare Operations Management Platform

Improved healthcare workflows through role-based experiences, operational dashboards, and simplified task management.

Role Senior UX Designer
Platform Enterprise App
Industry Healthcare
Client Healthcare Provider
2022
INSURANCE

Insurance Claims Processing Platform

Designed claim review workflows improving validation, decision-making, and operational efficiency for insurance teams.

Role UX Designer
Platform Enterprise
Industry Insurance
Client Insurance Provider
2022
TELECOM SAAS

Digital Connectivity Management & Customer Portal

Designed customer portals and role-based dashboards to monitor connectivity services, usage, and operations.

Role Lead UX Designer
Platform Customer Portal
Industry Telecom
Client Connectivity Provider
2021
MEMBERSHIP

Recreation Booking & Facility Management Platform

Designed booking experiences supporting classes, memberships, schedules, payments, and facility operations.

Role Product Designer
Platform B2B2C
Industry Fitness
Client US Recreation Provider
2020
EDUCATION TECHNOLOGY

School Payment & Meal Management Platform

Designed parent payment experiences for managing student meal accounts, spending history, and secure transactions.

Role UX Designer
Platform Web / Mobile
Industry Education
Client School Payment Provider
2019
E-COMMERCE

Automotive Parts Discovery & Commerce Platform

Created vehicle-based product discovery, filtering, fitment validation, and checkout experiences for automotive commerce.

Role UX Designer
Platform E-Commerce
Industry Automotive
Client Auto Parts Provider